Terms & Conditions

To reserve the property, the client must complete and sign the booking form and return it together with payment of the initial non-refundable deposit, corresponding to 30% of the total rent due.

Following receipt of the booking form and deposit, the owner will send a confirmation invoice and statement. This is the formal acceptance of the booking.

The balance of the rental amount, together with the refundable breakages deposit, is due no later than eight weeks before the start of the holiday, unless late booking conditions have been agreed.

Failure to pay the amount in full will constitute cancellation of the holiday by the client. Reminders are not issued.

Reservations made within eight weeks of the start of the holiday require full payment at the time of booking.

Cancellation by the client must be made in writing.

Clients are strongly advised to arrange comprehensive travel insurance, including cancellation cover, personal belongings cover and public liability insurance, as these are not covered by the owner's insurance.

If the cancellation is due to illness or another unavoidable cause, the owner will repay the following amounts, excluding the deposit:

• 29 to 56 days before the holiday date: 50% of the rental balance;
• 15 to 28 days before the holiday date: 25% of the rental balance;
• 0 to 14 days before the holiday date: 10% of the rental balance.

Any chargeable expenses arising during the rental period should be settled with the owner's representative before departure.

A refundable breakages deposit of 100 € for every week, or part week, of the rental period is required in case of damage to the property or its contents.

This deposit does not limit the client's liability to the owner. The owner will account to the client for the breakages deposit and refund the balance due within three weeks after the rental period.

The owner is entitled to ask the client to leave the property without refund if, in the owner's opinion, the behaviour of the client or the client’s party is unacceptable.

While every care is taken to provide an accurate description of the property, alterations may occasionally be made.

The client accepts that no refunds are available for such discrepancies.

The owner will endeavour to make sure that the property is available for the contracted dates.

In the event of fire, flood damage or another exceptional event, the owner will endeavour to find suitable alternative accommodation.

If the cost of the alternative accommodation is higher, the owner will be jointly responsible with the client for the difference. If suitable accommodation cannot be found, the client is entitled to a full refund.

The rental period begins at 4:00 pm on the first day and ends at 10:00 am on the last day.

The owner is not obliged to offer the accommodation before the stated arrival time, and the client is not entitled to remain in occupation after the stated departure time.

The maximum number of people staying in the property must not exceed the stated capacity, unless the owner has given written permission.

The owner reserves the right to refuse admittance if this condition is not observed.

Any additional person above 10 guests will be charged 35 £, whatever the duration of the stay.

Pets are not allowed.

The client agrees to be a considerate tenant, to take good care of the property and to leave it in a clean and tidy condition at the end of the rental period.

Although final cleaning is included in the price, the owner reserves the right to retain 75 € from the refundable breakages deposit to cover additional cleaning costs if the property is left in an unacceptable condition.

The client also agrees not to act in any way that would cause disturbance to people living nearby.

It is the owner's utmost concern that the client has a pleasant stay. Any problem must be reported to the owner as soon as it becomes apparent, so the owner has an opportunity to correct the situation.

Unless this procedure is followed, no claim can be accepted. The client must also accept that there are times when professionals cannot immediately be found to rectify a problem. The owner will, however, do his best to resolve problems as soon as reasonably possible.

The owner shall not be liable to the client:

• for any temporary defect or stoppage in the supply of public services to the property;
• for any issue concerning equipment, machinery, appliances, the garden or the swimming pool;
• for any loss, damage or injury resulting from adverse weather conditions, riot, war, strikes or other matters beyond the owner's control.

Under no circumstances shall the owner's liability to the client exceed the amount paid to the owner for the rental period.

The use of the accommodation and amenities, such as the swimming pool, barbecue and boules, is entirely at the client's risk.

No responsibility can be accepted by the owner for injury, loss or damage to the client, visitors or their belongings.

All keys to the property must be returned to the owner or the owner's representative at the end of the rental period.

This contract shall be governed by French law in every particular, including formation and interpretation, and shall be deemed to have been made in France.

Any proceedings arising out of, or in connection with, this contract may be brought before any court of competent jurisdiction in France.